Shipping Policy
Shipping Policy:
At HITRONS, we understand how important it is to receive your purchase in a timely and seamless manner. We are committed to delivering your item as quickly as possible.
General Shipping:
If an item is in stock, we aim to ship it within 3 business days of your purchase. However, shipping times can vary depending on the specific item and the customer's location. Please be aware that we only ship to the 48 contiguous states of the United States, and we do not ship to P.O. Boxes/APO/FPO. Some remote locations may not be eligible for shipping. As soon as your order has been processed for shipping, we will provide you with a shipping notification via email, complete with tracking information.
In the event we encounter any issues or cannot provide shipping or delivery to your location, we will contact you immediately to discuss potential solutions or to cancel the order.
Kimchi Refrigerators:
For our Kimchi Refrigerators, please anticipate a transit time of 14-21 business days. We strive to deliver your refrigerator as soon as possible, but please bear in mind that delays may occur due to unforeseen circumstances. We only ship Kimchi Refrigerators within the 48 contiguous states, and some remote locations may not be eligible for shipping.
Massage Chairs:
We personally handle all shipping and delivery of our Massage Chairs to ensure the highest level of service and care. Because of this, we currently only offer shipping and delivery within the following states: NJ, NY, RI, CT, MA, PA, DE, Maryland, DC, and Virginia. If you are located outside of these states, please contact us directly to see if we can accommodate you.
Foot Massagers:
Our Foot Massagers are shipped via FedEx/UPS within the 48 contiguous states. Some remote locations may not be eligible for shipping. Once your order has been processed for shipping, we will provide you with a tracking number so that you can monitor your delivery every step of the way.
Should you have any questions or require additional information about your order or our shipping process, please don't hesitate to reach out to our customer service team. We are here to assist you!