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Customer service was excellent... very polite and knowledgeable. The representative eased me into my purchase with no pressure making me very happy and comfortable with my purchase. Even took the time to for a personal delivery via a gift bag with cool goodies after the sale! 😃 Definite 5 stars from me! 😊 Awesome job
HiTRONS is best place to shop for Korean brand appliances. I recently purchased Massage chair for my parents. My parents loved it!! BEST GIFT ever!! All the staffs are very helpful and knowledgeable about their products. They also offer 3 year warranty, repair services in most populated states makes it easy for you to receive repair services, moving and reinstalling etc. Highly recommend you to visit and do trial prior to purchasing massage chair.
Their AS activity was found excellent, professional and inspired. I purchased massage chair 5 years back. I used it almost daily and enjoyed sleeping at it. When something wrong with it and out of order, service engineers of Hitrons Redgefield Nj visited home and repaired/replaced major parts and now back in normal. Their service provided free of charge even it was professional, excellent, immediate repair done! Their AS inspired a lot! Thanks again indeed!!
Sang Duk Lee
The service from beginning to end was impeccable. SA/owner was so helpful. She gave us her honest opinions about each of the products we were interested in and gave us really insightful advice and recommendations. The best part is that they actually care about their customers and really try hard to make the entire experience a great one. We just had our items delivered and installed; they came on time, installed everything pretty quickly, asked us to make sure we were happy with everything, cleaned up, and left. Super quick and efficient. We're committed to becoming loyal customers here because it's worth it.
I had an amazing experience here! Top notch quality for both products and service. Sales associates are super helpful and patient. My wife is very particular and very hard to please but even she raves about this place. I definitely recommend this place if you're in need of household electronics/appliances.
They have it all! Came here for all our appliances and was very happy with the service. They’re not pushy and make you feel like family here. Prices are also very competitive (we’ve looked everywhere) and the delivery was prompt and professional. I also saw that they have a massive selection of massage chairs so I’ll have to come back for one of those. Thanks HiTrons!
Service was absolutely great. Definitely will be back to get it from here. The delivery was super fast and convenient. It was raining the day of delivery but they even took their shoes off haha . I definitely recommend 100 percent. You won’t be disappointed.
I purchased a Body Friend Massage chair and Magniflex mattress, along with motion-base. I am 100% satisfied with my purchase, especially the AS (after-service). Whenever we had an issue with the items, they sent technicians right away. Currently, my youngest daughter, who has complained about back-pain, is using the mattress. It's been helping with her back-pain. In addition everyone in the family are satisfied and are enjoying the massage chair.
Buying a massage can be trouble some due to heavy weight of the chair, installation, warranty issues and finding the suitable chair since there are so many options etc.. HiTRONS made everything easier. They offer great services and help you to find budget friendly product. They also offer reasonable warranty and repair services and top of that when you need to relocate, they will assist you with moving process and re installation. Great place to purchase all sort of appliances