FAQ
Frequently Asked Questions (FAQ)
Q: Why should I purchase this from HITRONS?
Why HITRONS?
- Established and have catered to our community since 2002
- Experts of massage chairs: we have curated our selection just for you!
- Customers can expect only the best service:
- White-Glove delivery into the space of your choice (let us do the heavy work for you)
- Full tutorial of how to easily use your new massage chair
- 5 years of FULL, worry-free warranty on all of our massage chairs
- Our after service is superb, please check our Google Reviews from some of our customers!
Q: I purchased a chair from your website, how long will it take for it to be delivered?
One of our coordinators will contact you within 24-hours after your purchase and you can expect your delivery within 2 weeks!
Q: How does the delivery/installation for massage chairs work? Does someone drop it off in front of my house? Do I need it to install it myself?
A: HITRONS provides white glove delivery and repair services throughout the East Coast (Maine, New Hampshire, Massachusetts, Rhode Island, New York, Connecticut, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, and North Carolina)
All massage chairs purchased from HITRONS will be delivered, installed in the room of your choice, and given proper instructions & tutorials on how to use your new massage chair!
Q: What about warranty?
A: You are covered for a full 5 years of of warranty from the delivery date of your massage chair.
Q: How does the financing work?
A: Financing is done through Synchrony Bank. The customer fills out a finance agreement form and Synchrony Bank handles it from there. All monthly payments are made to Synchrony Financial.
